Family Says They Hired 'The Nanny From Hell'

One family is beside themselves over their former nanny who they say was fired but refuses to leave. INSIDE EDITION has the details.

One couple said they fired their live-in nanny and then say she refuses to leave your house.

Marcella and Ralph Bracamonte hired the 64-year-old woman to help with their three children. At first everything was fine. Photos show the nanny having pizza with the kids in the family backyard in Upland, California.

Marcella told INSIDE EDITION, “I cry because I’m furious, I cry all the time, it's an emotional roller coaster. I just don't know what to do. She was part of our family, it was fun, it was exciting. I am like, 'Man, where have you been all my life.'”

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Then, the couple say, the nanny refused to work any more, claiming she had health problems.

“She'd be in her room for hours and hours and only come out to eat meals,” said Marcella.

The couple finally had enough. Marcella sent the nanny, Diane Stretton, a notification saying: "I hereby inform you, you are fired!" and asked her to leave. No dice, said the nanny.

“She won't leave,” said Marcella.

Instead, the couple says the nanny accused them of elder abuse, harassment, false imprisonment and libel. The Bracamonte's say they now have to go through an agonizing eviction process.

Ralph said, “It just puts a knot in your throat, it makes you feel helpless. It makes you feel helpless.”

Incredibly, the police have told Ralph and Marcella they can't even open the nanny's door to show us what is inside her room. More importantly, their sons, little Joey and Ralphie, sleep in fear every night of the nanny, because their room is directly across from her's. The boys put a chair in front of the door to block it.

In one bizarre moment as KCAL-TV was reporting on the story, the nanny breezed right through the living room.

The Bracamonte's say they've had enough. They've even put a bike lock on the fridge so the nanny can't eat their food.

Marcella said, "I have turned off her cable, the phone, and the Wi-Fi, and took the toilet paper out of the bathroom, her toothpaste, any hand soap. She still won't leave."

This family's predicament is baffling. Could this really be happening in America?

Los Angeles attorney and radio host Royal Oakes told INSIDE EDITION, "The first mistake was to let that nanny in the house without a clear written agreement that she is not a resident, she is not a tenant."

Meanwhile, The Bracamonte's just have to put up with the woman they call “The nanny from hell.”

This might have been avoided if the family had done a background check on this woman, who has reportedly filed numerous lawsuits against others in the past.