The family of an Illinois teen who was found dead in a hotel freezer is demanding to know how the tragedy could have occurred.
The body of Kenneka Jenkins was found Sunday at Rosemont's Crowne Plaza hotel after the 19-year-old disappeared following a house party the night before.
While police initially said Jenkins likely found herself in the freezer while intoxicated before succumbing to the cold, a viral Facebook Live video shared by the teen's friend hours before she died has fueled alternate theories about her death.
The mystery has sparked nationwide outcry from people demanding answers, including some famous names.
"My prayers and condolences go out to the family of
#KennekaJenkins our sisters will be protected and justice will be served," Chance the Rapper tweeted Monday.
The next day, Missy Elliott tweeted her support.
"I pray they find out who did this to #KennekaJenkins smh," she wrote. "This is very unsettling! This is a worry for every parent out there!"
Meanwhile, Jenkins' family was set to review surveillance footage Thursday that was taken in the hours before her death. Cops say the video shows her in an inebriated state.
In a separate video, the one that's caused a stir on social media, a woman is seen talking on the phone and smoking in mirrored sunglasses as music plays in the background.
Some viewers of the video, which has been played millions of times, believe that a scream can be heard in the background and that Jenkins is reflected in the woman’s glasses.
Jenkins' mother has remained especially visible since her daughter's death began making headlines, in part because she felt like faster reaction on the part of authorities following her disappearance might have made a difference.
Teresa Martin says she showed up at the hotel herself to try to find her in the hours after she didn't come home. "I said could somebody please look into the cameras to see if they see my daughter in the hotel...manager said there's nothing we can do," she told reporters at a press conference Sunday.
Twenty-four hours later, after filing a missing persons report, the family got the news Kenneka was found dead in the unused freezer.
"It takes strength to open these doors, the freezer doors. So, if she couldn't hardly hold herself up... How did she find the strength to unlock both the double doors?" Martin wondered days later.
Police say they are reviewing about 30 hours of video collected from hotel cameras. The Medical Examiner’s Office said Wednesday an autopsy on Jenkins' body was inconclusive.
The Crowne Plaza Chicago O'Hare Hotel and Conference Center released a statement saying, "The Crowne Plaza Chicago O'Hare Hotel and Conference Center holds the safety, security and well-being of our guests and employees as our top priority and concern. We are saddened by this news, and our thoughts are with the young woman and her family during this difficult time. The hotel staff will continue to cooperate fully with local authorities. All further questions should be directed to the Rosemont Police Department."