Casino Claims $43 Million Jackpot Was Malfunction, Offers Winner Free Steak Dinner Instead
The New York woman who won nearly $43 million at a casino slot machine only to be denied the fortune says she felt "insulted" and "robbed."
Katrina Bookman, a mother of four, might sue Resorts World Casino in Queens after an August incident in which a slot machine she was playing indicated she had won a jackpot of $42,949,642.76.
But the casino informed that the machine had malfunctioned and her actual winnings were merely $2.25 and they invited her back to Resorts World for a steak dinner. She declined.
"I felt robbed," she told Inside Edition. "I felt insulted." She added that hearing the news was "very hard."
The state gaming commission examined the machine and says: “The log proved that no prize had been won. The display of $42.9 million was clearly a display malfunction."
The commission cited this sign on the machine reading: "Malfunction voids all pays and plays."
A casino spokesman said: "Machine malfunctions are rare and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused."
Her lawyer Alan Ripka told Inside Edition: "If the machine malfunctioned in any way, shape or form, it is not the fault of the patron. They have to make good on what they displayed was the winnings."