An Indiana toddler died Sunday after she fell 11 stores from a cruise ship to the dock below in San Juan, Puerto Rico.

Authorities told local newspaper Primera Hora that it appeared the girl's grandfather had been holding her up to an open window on the Royal Caribbean's Freedom of the Seas ship when he lost his grip on her and she fell. 

The girl was rushed to a nearby hospital but was pronounced dead shortly after.

"It's a very grave scene, very regrettable and tragic," Elmer Roman of the Puerto Rican Department of Public Security told the paper in Spanish.

The family has not been identified, though authorities said it was believed the girl was between 1 and 2 years old. 

Royal Caribbean told CBS News in a statement that the cruise line was "deeply saddened by yesterday's tragic incident, and our hearts go out to the family."

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